Shipping & Delivery
At Whytam Home, we carefully handpick and curate each piece from skilled African artisans. Because our products are handmade in small batches, shipping times may be slightly longer than mass-produced goods but the wait ensures you receive authentic, high-quality items crafted with care.
Order Processing:
- Orders are typically processed within 3–5 business days.
- Each item is inspected and carefully packaged to ensure safe delivery.
Domestic Shipping (USA):
- Delivery usually takes 5–7 business days after your order has been processed.
- You will receive a confirmation email with tracking details once your order ships.
International Shipping:
- We do offer international shipping. Customers are required to contact us for a shipping quote at conceirge@whytam.com.
- Please note that international shipping times may vary depending on location and customs processing.
Shipping Costs:
- Shipping costs are calculated based on weight, destination, and shipping method.
- Occasionally, we offer free shipping promotions, sign up for our newsletter to stay informed.
Packaging:
- Every item is carefully packaged with protective materials, honoring the artisan's work and reducing the risk of damage during transit.
- Whenever possible, we use eco-conscious packaging materials that are recyclable or reusable.
Delivery Issues:
- While we work with reliable carriers, Whytam Home is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
- If your package is lost, damaged, or delayed, please contact us immediately at conceirge@whytam.com so we can assist you.
Special Notes:
- Each handcrafted piece is unique, so slight variations in size, color, or texture are normal and part of its character.
- We recommend checking the tracking information provided to anticipate delivery and ensure a smooth handoff.
